Immediate required Software Support Engineer in IT Company for West Delhi Location, Must have knowledge in Work with Customers for SRS & Support. Local Candidates Preferred.
Designation: Software Support Engineer
Desired experience: 1 – 2 Years
Qualification: BE/ B Tech/M Tech/ MCA /BSC/ MSC and equivalent
Job location: West Delhi – Dwarka Sector 18A
Working Days: 6 Days
We are seeking a knowledgeable application support engineer to monitor and maintain the efficiency of our software applications. In this role, your duties will include reporting to our senior software engineering team, collaborating with colleagues, and performing successful code migration. You will also be required to provide IT support to our clients.
Roles and Responsibilities
•Excellent Communication skills as this profile require interfacing with the client Identify
issues using log files, database queries, code reviews.
•Installation of Software and Support to Customers’ Database through Remote Access, Work
with Customers for SRS & Support.
•Follow ups and escalations for issue resolution with appropriate teams and authorities.
•Installation of Software and Support to Customers’ Database through Remote Access, Work with Customers for SRS & Support.
•Performing analyses on software application functionality and suggesting improvements.
•Ensuring effective front-end and back-end functionality of applications.
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